Replying to Angi & Thumbtack customers from Trusso

Updated August 28, 2026

When a marketplace like Angi or Thumbtack relays a customer's email, you can reply directly from the lead in Trusso. Your reply goes through the same relay, so the customer sees a normal response — and when they write back, their reply syncs onto the lead's timeline.

That means the whole conversation lives in one place, next to the customer record, the estimate, and eventually the job — instead of scattered across marketplace inboxes.

Still stuck?

Raise an issue and our support team will get back to you — or jump in and try it yourself.

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