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The Trusso blog

Practical, no-fluff advice on estimating, getting paid, and running a leaner, more profitable trades business.

Scheduling

How to Send Appointment Reminders to Contractor Customers

No-shows and forgotten appointments cost contractors real money. Here's how to build a reminder system that actually cuts down on wasted trips.

August 18, 20266 min read
Software

Jobber Pricing Explained (2026): What You'll Actually Pay

Jobber starts at $39/month — but that covers one user on an annual commitment. Here's the real math for a small crew, including per-user fees and tier gates.

August 18, 20266 min read
Software

Housecall Pro Pricing Explained (2026): The Real Cost by Crew Size

Housecall Pro runs $59 to $299 a month depending on tier — plus $35 per extra user. Here's what each tier actually covers and where the costs sneak in.

August 18, 20266 min read
Software

How Much Does ServiceTitan Cost in 2026? The Numbers Nobody Publishes

ServiceTitan doesn't publish pricing. User-reported figures run $245–$400+ per technician per month, plus implementation fees. Here's the full picture.

August 18, 20266 min read
Customer Experience

How to Keep Customers Updated During a Project

Silence during a job scares customers more than delays do. Here's a simple system for keeping people informed without turning into a full-time dispatcher.

August 18, 20266 min read
Operations

A Simple Job Management Process for Small Contractors

Most small contracting businesses don't have a process — they have a memory. Here's a five-step system that keeps jobs from falling through the cracks, even when you're the only one running the business.

August 17, 20266 min read
Operations

How to Manage Multiple Contractor Jobs at the Same Time

Running three jobs at once shouldn't mean three sets of chaos. Here's how to juggle multiple active jobs without dropping a crew, a material order, or a customer.

August 17, 20267 min read
Scheduling

How to Schedule Contractor Jobs Without Double-Booking

Double-booking a crew doesn't just cost you a day — it costs you the customer. Here's how to build a scheduling system that actually holds up.

August 16, 20266 min read
Customer Experience

The Contractor's Guide to Creating a Better Customer Experience

Most contractors lose jobs and referrals not on price or quality, but on the small moments in between. Here's how to fix the customer experience from first call to final payment.

August 16, 20266 min read
Customer Experience

How to Build Trust With Customers Before the Job Starts

Most homeowners decide whether to trust you before you ever pick up a tool. Here's how to earn that trust in the days between first contact and day one.

August 15, 20265 min read
Invoicing

Contractor Bookkeeping: From Invoice to Reconciled

Getting paid is only half the job. Here's a simple weekly system for reconciling receipts, tracking job costs, and keeping your books tax-ready.

August 14, 20265 min read
Customer Experience

How Better Communication Helps Contractors Win More Jobs

Most lost jobs aren't lost on price. They're lost on silence, vague answers, and updates that never come. Here's how to fix it.

August 13, 20265 min read

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